UK Bank Accounts - A survey of true digital capabilities in customer on-boarding 

A Survey of UK Banks' Capability for Digital Customer On-Boarding 

There are a number of challenger banks in the UK looking to shake up the traditional status quo, dominated by the incumbents who have a wide range of accounts and financial services available across multiple channels. The question is, has anyone made the jump to 100% digital on-boarding? Complicating matters in this pursuit of simplicity, compliance with AML and KYC regulations has created an industry mindset in the UK that this is a barrier to offering a 100% digital experience, with most banks offering a sign-up process that stalls at the point of proving a customer’s identity. 

Scorecard reveals digital disconnect in account opening processes 

Aimed at providing a realistic assessment of the digital bank account opening landscape in the UK, P.A.ID Strategies surveyed and benchmarked leading UK high street banks as well as their challenger bank counterparts. 
This benchmark report and whitepaper is the result of this survey and scores and ranks these banks, based upon the live tests and evaluation conducted of the account opening and on-boarding process of each. 

UK Bank Accounts: A survey of true digital capabilities in customer on-boarding 

Download this report, exclusively licensed from P.A.ID Strategies by Mitek, to find out who are the leaders and the laggards in digital account opening. 

On Demand Webinar: From High Street to Cryptocurreny 

Watch this on-demand webinar featuring P.A.ID Strategies, Mitek, and FinTech Futures as we explore where financial institutions currently stand in their account opening efforts, as well as how digital identity verification can help bridge the gaps between compliance, security and user experience. 
P.A.ID Strategies regularly speaks with technolgy developers and service providers in relation to digital identity, authentication and on-boarding.  Please contact us at for further enquiries. 


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